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About buyneatstuff

buyneatstuff Corporate
3547 53rd Ave W #183
Bradenton, FL 34210
 

Technical inquiries: webmaster@buyneatstuff.net
All other inquiries: sales@buyneatstuff.net

buyneatstuff is a family owned and operated store. We know you have choices, so we strive to stand out by offering quality merchandise and quality service. Each customer is an individual to us, not a number, and we try to treat each customer with the courtesy for which the small, family run, Southern shops are famous. We want you to come back, and we want you to bring your friends. Please excuse some of the wording below; our lawyers were fussy.

Privacy
buyneatstuff has authorized a third-party retailer (2CheckOut.com) to handle customer purchases. We do not see your credit card information. Your credit card statement will show 2CheckOut as the seller; buyneatstuff simply fills the order. While your credit information is secure, some of our products are drop-shipped to you directly, saving you both time and money. This does mean, unfortunately, that we have to share your name and shipping info with the distributor and the shopping service. No customer information is maintained on our web server. We will not sell our customer list. You are our friends, not a list of assets.

buyneatstuff has formed a marketing partnership with Rite2u.com and D & H Distributing for the maintenance and operation of the majority of our Computer & PDA department. This agreement allows Rite2u.com to collect and process credit card information for purchases from their web site. buyneatstuff has no knowledge or control over Rite2u.com's privacy policies. If you have reason to suspect Rite2u.com or 2CheckOut.com is not handling your private information in an ethical manner, please contact us.

Shipping
buyneatstuff uses ground shipping to provide the best rates. Every effort will be made to ship your order in a timely manner, but some orders may be slightly delayed due to inventory limitations. You will be notified by e-mail if ordered merchandise is back-ordered or discontinued; if the order is to be significantly delayed, we will cancel the order and notify you by e-mail. Most shipping originates from Bradenton, FL, but if we find we can save delivery time and expense by shipping from another location, we may do so without affecting your shipping charges.

All online orders are for delivery to American or Canadian addresses and are to be paid in U.S. currency. Orders from outside the U.S. or Canada will not be accepted online; these customers should contact sales@buyneatstuff.net for ordering instructions. We calculate shipping charges off the total order, using the method given here. Because 2CheckOut is not a Florida-based retailer, they do not charge Florida sales tax. Contact 2CheckOut for details.

Refunds and Exchanges
buyneatstuff must be notified within five days of receipt of merchandise for any shortage of quantities and dissatisfaction of terms or condition of sale. Without such notification, it will be considered that the customer has completely accepted the order as shipped and invoiced. buyneatstuff reserves the right to substitute items of equal or greater value in circumstances where requested merchandise is unavailable.

Defective merchandise may be returned for replacement or refund, at buyneatstuff's option, if returned with all packaging, after requesting and receiving a RMA number and return instructions via e-mail from returns@buyneatstuff.net. It is your responsibility to pay all return freight charges unless otherwise authorized. Refunds may be made only to the same card used for the original purchase. Personalized items cannot be returned or exchanged.

Damaged shipment from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We will replace any product that has a defect in workmanship but obviously we cannot be responsible for damage caused by the freight carrier. Shipping charges are non-refundable.
 

 

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6023 26th St W #183, Bradenton, FL 34207

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